SMTP Service

Although you can use your server to send transactional emails such as notifications, password reset and others, we recommend using an SMTP service.

SMTP Service advantages:

  • Send millions of emails.
  • Faster email delivery.
  • Higher deliverability rate.
  • IP reputation.
  • Domain reputation.
  • Reduce the chance of being blocked by email providers.

Some reasons why Email providers may block your mail:

  • IP reputation.
  • Spammy messages.
  • Domain reputation.
  • Incorrect SPF or missing DKIM.
  • You have been marked as spam by recipient or by anti-spam organizations.

We recommend using our SMTP Services. We offer free and paid SMTP service. More info on our SMTP service is found here.

Use Cases:
  • Transactional emails such as welcome messages, email verification, password reset, purchase confirmation, invoices and other emails that are sent by your site.
  • Your own Newsletter system.
Advantages of using SMTP services:
  1. High delivery rate.
  2. Fast email delivery.
  3. Higher rate limiting.
  4. Reduce server load.
  5. Prevent your server IP from being blacklisted.
  6. Prevent your server from being abused by spammers.
  7. Prevent your email from being blacklisted.
  8. Predictable Pricing.

Adding the SMTP Service

  1. When on your dashboard navigate to Manage Mail > SMTP Accounts > Add SMTP Service
  2. Add your sending domains by navigating to Manage Mail > SMTP Accounts > Sending Domains .
  3. Add your DNS. Navigate to Manage Mail > SMTP Accounts and add the DNS records.
  4. Navigate to Manage Mail > SMTP Accounts >Manage SMTP Users and add your SMTP users.

If using SMTP in your website SMTP settings for transactional mail, we recommend having a second SMTP user such as noreply@ which would need to match the FROM email of your website. There is no need to create an email account for the [email protected] though.

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