You can get free credits by entering a Promo Code in the credits section from the dashboard.
dashboard > credits
- You can only get Free Credits once.
- To use the Free Credits in a plan, you need to get the Free Credits before purchasing a service/server.
- You can apply Free Credits on plans that are applicable.
- To see the applicable credits, once you try to create a server you should see, for example, “$5 cr/mo”.
- If the plan price is $25/month and the applicable credits is $5/month, then your invoice will only be $20/month.
- Free Credits will automatically apply on your monthly invoice if you have available/active Free Credits.
- Once your Free Credits have expired or drained, then the monthly invoice will go back to original price.
- Free Credits are not exchangeable for cash.
Your ISPmanager details were emailed to you when your server was created. That user and password can be used for FTP login as well, just follow this basic FTP guide.
However, if you would like to add more FTP users in order to give to developers or staff, here’s how to do that. This is best practice when having others work on your site as the main user has full server access.
- Log into your ISPmanager and navigate to FTP Users.
- Click “Add” at the top of the FTP user list.
- Enter the FTP user name, password, confirm password, and the home directory that this user will have access to and click OK when done. Note that you can click the “Generate Password” button next to the question mark for the Password in order to have a more secure password.
Suspending an FTP User
To suspend an FTP user, click the lightbulb to the right of the user.
Once you’ve created a database, you may want to log into the database via PhpMyAdmin. You can easily do that in ISPmanager. Here’s how:
- When logged into ISPmanager, navigate to Dashboard > Databases.
- Select the database that you want to log into and then click “Go.”
- You’ll now automatically be logged into the selected database.
If you prefer to log directly into your database in PhpMyAdmin, follow these steps:
- When you created the database, you would have received an email with the database details. In that email is a link to PhpMyAdmin which would be (yourserverIP)/phpmyadmin substituting “(yourserverIP)” with your own server’s IP.
- Once at PhpMyAdmin, log in with the same database user and password that you created when you made the database.
Note: Due to a bug in PhpMyAdmin and current PHP versions, you may see some warning notices when logged in to PhpMyAdmin. Once they have a fix for that, we’ll update it but for now please click “Ignore All” to not see the notices.
Most website scripts require you to have a database in order to store data (blog posts, user posts, comments, etc.) Here’s how to set up a database.
- When logged in to ISPmanager, navigate to Dashboard > Databases.
- Click “Add” at the top of the columns on the right.
- Fill in the database details. If you’ve created a user before, you can choose that user or create a new one. Don’t select “Remote Access.” Click “Ok” when done.
- Keep a record of the database name, username and password as you’ll need those when installing scripts. The hostname is “localhost” for script installation.
The file manager in ISPmanager can be used to upload, unzip/extract, delete, move and create files or folders. You’ll need to be logged into ISPmanager in order to do the following.
- Navigate to Dashboard > File Manager
We recommend using FTP to upload files. However, if you just need to upload a small file, you can follow the below steps.
- Navigate to the folder where you want to upload files. To find your website folder, it will be under the “www” directory and then the domain name.
- Click the upload button which appears above the directory listing.
- Choose the file type (from your computer or from a URL) and file. Click “Ok” when ready to upload.
Unzipping or Extracting Files
If you’ve uploaded a zip or other file, you can extract it easily in the file manager.
Click the compressed file and then click the Extract button that appears above the list of files.
Most modern browsers will block websites not using “HTTPS” security. Here’s how to set SSL to use HTTPS for your website.
Do not do this step until your domain has fully propagated.
- When logged in to ISPmanager, navigate to www > www-domains.
- Select the domain that you want to enable SSL for and click Edit.
- Select “Secure Connection (SSL)”, “Redirect HTTP-requests to HTTPS,” and choose the type of SSL certificate. We chose “Let’s Encrypt” for this tutorial and recommend that.
- Click “Ok” when done.
- If you chose Let’s Encrypt, you’ll be brought to a page for more details. If everything looks ok, click “Ok” or change what you want to change and then click “Ok.”
If Your SSL Expires
Follow these steps if your SSL certificate expires.
1. Log in to ISPmanager.
2. From the menu go to “ww-domains” and click the “Edit” button.
3. Disable “SSL” and save.
4. From the menu go to “SSL Ceertificates.”
5. Select the certificate and click the “delete” button.
6. Click the “LetsEncrypt” button.
7. The fields are auto-filled, then click “OK”.
In order to have your website online, you’ll need to add it to the ISPmanager control panel.
- Once logged in to the ISPmanager panel, navigate to WWW > WWW-domains.
- At the top of the domain list on the right, click “Add.”
- Enter your domain name and the rest of the fields will auto-populate after a few seconds. Be sure to enter the Administrator email if the one shown is not correct. Do not set the SSL at this step as the NS has to propagate first. Do not enable DDoS protection.
- Set your DNS records. Propagation can take 24-48 hours depending on your domain registrar.
- Enable Gzip at the bottom of the settings and click “Ok” when done.
- After propagation, you can enable SSL.
If you upload zip files and need to move the files after extraction, or just find that you need to move files around, here’s how.
Log into the ISPmanager control panel.
- Navigate to the folder that has the file or folder that you want to move.
- Select the file or folder and click “Copy” at the top of the page.
- Select the folder you want to move the file(s)/folder(s) to and check the “Move Files” option. Click Ok to perform the move.
- In the above image, “Overwrite” should be selected if you already have the same file(s) in the folder you are moving into as this will allow the newer files to overwrite the older files.
- The option “Open the selected directory” is self-explanatory.