Category: Getting Started

Bryzar Premium Email

Here’s how to set up the BryZar Premium Email service.

STEPS

  1. Create a Premium Email Service
  2. Add your mail domain
  3. Add the MX and TXT records in your DNS
  4. Setting up the Mailbox
  5. Activation of Spamexperts

Step One – Create a Premium Email service

  • Log in to the Bryzar client dashboard.
  • Navigate to My Account > Add Service > Premium Email.

NOTE: If you are only adding mail domains on your existing Premium Email Service then no need to do STEP 1. The service account will be manually set up. You will receive the details for the MX and TXT records, as well as the log in for the mail server and anti-spam portal.

Step Two – Add your mail domain

  • Log in to your assigned mail server (https://mail.yourmailserver.com:1500)
  • Navigate to Mail and click “Mail Domains”.
  • Click “Create Mail Domain”.
    Name: yourdomain.com
    IP Address: receive automatically
    Default Action: Reply Error
    Enable DKIM: Disabled (Note: No need to set the DKIM as it will be set automatically.)

IMPORTANT: If you are adding more mail domains to your Premium Email Service account then you need to submit a ticket for each new mail domain for Spamexperts activation.

Step Three – Add the MX and TXT records in your DNS

  • If using BryZar Premium DNS, follow this tutorial .

    The DNS records are included in the details you received when creating the Premium Email service.

Step Four – Setting up the Mailbox

  • Log into your mail server.
  • Click Mail > Create Mailbox
  • Enter the name for the mailbox such as “info” which would then create an email address of [email protected]
  • You can enter aliases for the mail if you want them. However, we do not allow email forwarding.
  • The password field has a generate capability for generating the password or you can make your own.
  • Once done, click Create. The image below shows the various settings when adding a mailbox.

Step Five – Activation of Spamexperts

After the activation of Spamexperts you will receive the anti-spam account login and the required DNS records.

Replace the MX records you added in step three with the MX records you receive from the Spamexperts activation. No changes need to be done to the TXT records.

Checking and Sending Email

To check mail, you can either use the web interface or an email program. Here’s how:

Using Webmail

To use the web interface, when in the Mail page in your mail server, click Mail Client at the top.

Using SMTP

If you need to use SMTP to send from email clients such as outlook, apple mail, etc., then you will need to create an SMTP account. You can use other SMTP Services or Bryzar SMTP Service.

If using BryZar SMTP, please follow the tutorial to set it up. This is required for sending mail in bulk or more than 10 messages.

Please note that your SMTP user needs to match your mailbox account (e.g. [email protected]).

Using an Email Client such as Apple Mail, Outlook, etc

Note: In order to send mail from an email program, you will need to use an SMTP service. You can use the free BryZar SMTP service or choose another SMTP provider.

To use an email program such as Apple Mail, Outlook, etc follow below. Please note that we do not recommend using Thunderbird as there is a bug that causes issues.

Apple Mail.

  1. Choose Add Account
create email apple
  1. Choose Other Mail Account.
add other email apple
  1. Choose Imap or Pop3 depending on which you prefer. Imap will download the mail and keep it on the mail server, whereas pop3 will download the mail and delete it from the server.
  2. Username: [email protected] (example: [email protected])
  3. Password: this is the password you set when creating the email
  4. Hostname: your email server (example: mail1111.yourmailhost.com) This will be the same as the webmail domain.
  5. Port (depends on whether you choose Imap or Pop3)Imap: 993
  6. Pop3: 995
  7. Connection Security: TLS/SSL
  8. Authentication: Normal Password
  9. Once saved, if it won’t connect, right click on the mailbox name and choose Edit. This will open advanced settings. You do need to do this step in order to set the SMTP settings.
  1. Choose Server Settings
apple mail server settings
  1. Unclick Automatically manage connection settings
  2. Set the ports to be the same as the settings above.
  3. For Outgoing Mail Server (SMTP) set the settings per the SMTP settings from your BryZar SMTP server or your SMTP provider. It’s important to have the sending email the same as the SMTP user name.

Outlook:

  1. Add Mail Account
  2. Enter your email and password and click continue.
  3. If it doesn’t find the correct details as shown above, click Configure Manually.
    1. Make sure the settings match for the port, connection security, and authentication.
    2. Enter the SMTP details from your SMTP host settings in the Outgoing Server configuration.
    3. Make sure Authentication is “Normal”.

LIMITATIONS:

  • You cannot forward email as it is not allowed due to spam considerations. It wouldn’t be good if you got spam emails and then forwarded that to your other email such as gmail, as it would cause your email to be marked as spamming and you would get blacklisted. This would cause you to be unable to send mails any longer as gmail, apple, etc would block you.
  • You cannot send more than 10 messages at a time. This is to prevent bottlenecks and possible spam complaints. You cannot send to more than 10 email addresses at a time. Instead, you will need to use an SMTP service, such as the BryZar SMTP, to send mass emails (more than 10 emails at a time).
  • Sending limit is 100 per hour. (Please use our SMTP Service for sending more mails)

BryZar Premium DNS

BryZar Premium DNS is a convenient way for you to manage DNS for your domain. If you need any help in setting up the DNS, please create a ticket and we’ll be happy to assist.

Steps to set up the DNS

You’ll need to be logged in to the DNS manager.

Step One

Add a Zone

  1. Click to register new zone
check mail via webmail
  1. Choose Master Zone
  1. Choose just the two NS, “pns41” and “pns42” , as seen below.
  1. Add your domain and click Create as seen above.
  2. After adding the domain in the DNS you will need to change nameservers at your domain registrar to the nameservers you have selected.
    eg.
    pns41.yournameserver.com
    pns42.yournameserver.com

Step Two

Add “A” Records

  1. Add the “A” records by clicking “A” at the top and selecting to Add New Record.
  1. Fill in the details that you received when you set up your server. Leave the TTL as the default setting seen in the image below.

Type: A
Name: yourdomain.com
Value: your_server_ip_address

Note: You can also add the “www” A record by following the above. For Host, enter www in the Host input box, leave the TTL at default and add your server IP in the “Points to” input box.

Step Three (optional)

This step is only required if you are using our Email services like Premium Email or SMTP Services.

Add TXT Records (for SMTP)

  1. Choose TXT > Add New Record.
  1. Fill in the details that you received when you set up your SMTP server. You can find this info when logged in to the BryZar dashboard > Manage mail > SMTP Accounts. It will show at the bottom under “Follow these steps”.
  1. Leave the TTL as the default setting seen in the image below.

Add MX Records (for Email)

  1. Click “MX” when logged in to the DNS manager and viewing the records for the appropriate domain. Choose to Add New Record.
  1. Fill in the details that you received when you set up your Email. You’ll create two MX records.

Referral and Credit System

Credits Types

1. Regular Credits/Funds

2. Affiliate Credits

  • Credits earned from affiliate/referrals.
  • Can be withdrawn or transferred to affiliate’s PayPal account.
  • No expiration.

3. Free Credits

  • Free Credits can be used as a discount on products and free tier.
  • Not convertible to cash, cannot be withdrawn.
  • Expiration depends on settings or promo.

How to earn

  1. Referrals will enter/use the Affiliate Code to get $50 Free Credits.
  2. Affiliates get $25 Affiliate Credits and $25 Free Credits for each successful referral.
    • Affiliates get the $25 Free Credits once the referral has verified payment.
    • Affiliates get the $25 Affiliate Credits once the referral has reached at least $25 in spending. This means that they added at least $25 funds and have consumed at least $25 in total products not counting the discounts and free credits.

Payouts

Affiliates can request payout for Affiliate Credits to their PayPal account.

Please feel free to contact us if you have any questions!

Using BryZar Cloud Apps

The BryZar Cloud Apps can take 2-24 hours to be set up, depending on your order. Once you receive the server details in your email, you’ll need to set your DNS records or use BryZar DNS servers. Propagation of the DNS can take 24-28 hours.

Here’s how to work with the BryZar Cloud Apps:

1. Uploading Files

  • You can access or upload files in Cloud Apps using SSH/SFTP.
  • You can also use web based SFTP such as MonstaFTP (https://www.monstaftp.com/) or a file manager such as Extplorer (https://extplorer.net/).

2. Managing Database

  • To access your database you can connect via cli.

    # mysql -h yourdbhost -u youruser -p
  • You can use web based tools such as Adminer (https://www.adminer.org/) to manage your database easily.

Note: The database can only be accessed through the app server. You cannot access the database remotely.

3. Adding cron job

  • You can add cron jobs through cli.

# crontab -e

If you need any help with cron jobs, or if you have any questions please feel free to open a ticket.

Free Credits

You can get free credits by entering a Promo Code in the credits section from the dashboard.

dashboard > credits

  • You can only get Free Credits once.
  • To use the Free Credits in a plan, you need to get the Free Credits before purchasing a service/server.
  • You can apply Free Credits on plans that are applicable.
  • To see the applicable credits, once you try to create a server you should see, for example, “$5 cr/mo”.
  • If the plan price is $25/month and the applicable credits is $5/month, then your invoice will only be $20/month.
  • Free Credits will automatically apply on your monthly invoice if you have available/active Free Credits.
  • Once your Free Credits have expired or drained, then the monthly invoice will go back to original price.
  • Free Credits are not exchangeable for cash.

Setting DNS Records

A DNS “A” record connect your domain name to your server IP address. “A” records let users enter your domain name in a Web browser to access your website.

Using BryZar DNS Manager

  • If you host with us, you would go to your client dashboard and click to Manage DNS.
  • If you have not added the domain/zone then please add from Manage DNS.
    Add DNS Zone BryZar
    1. Add your domain. Don’t enter a subdomain here.
    2. Select the server.
    3. Select the DNS server.
    4. Set the TTL or leave it automatic.
  • Once the nameservers are ready, you will need to change the assigned nameservers from your domain registrar to the nameservers provided in “Manage DNS.”
    eg. ns1.yournameserver.com, ns2.yournameserver.com

Note:
For TTL you can set it as low as 300 for faster propagation then later change it to 7200 or higher. You may also want to add a CNAME or A record for “www”.

Using Other DNS

If you want to use your own DNS, Cloudflare or your registrar, please see their specific instructions as each provider is different.
Adding an “A” record:
Type: A
Name: yourdomain.com
Value: your_server_ip_address
TTL: 1800

Note: DNS propagation may take a couple of hours, or 24-72 hours depending on your domain registrar. 

Using Softaculous

Softaculous is a great tool for installing website software. It has over 400 scripts for you to easily install. Follow these steps to use Softaculous.

We recommend that you have SSL installed on your domain before proceeding.

  1. Log into Vesta.

2. Click “Apps” in the top menu.

3. You’ll be brought to the Softaculous page that lists all of the available software that you can install.

4. Choose the software you want to install. For this tutorial, we’ll install WordPress.

5. Hover the mouse over the WordPress icon and click “Install.”

6. Choose the software setup you want. We recommend keeping it https secure. To install in the root (public_html) which is recommended, delete “wp” from the “In Directory” line, leaving it blank. When choosing the domain, be extra careful to choose the right one if you have more than one domain on the server.

7. Enter your site name and description.

8. Add your admin details. We recommend clicking to generate a random password. Be sure to copy down the details.

9. Choose your language and select your plugins.

10. To setup the database with the install, click Advanced Options. You can select for WordPress, plugins and themes to automatically update if you want to save the hassle of upgrading each time there’s a release.

Do not select the automatic backups. You already have free offsite backups with BryZar hosting. Setting the backup setting here can cause issues with your server or corrupt backups.

Before clicking Install, be sure to fill in an email for the details to be sent.

After clicking Install, it will take a few minutes for the software to download to the server. You’ll see a success message once install completes.

SMTP Service

Although you can use your server to send transactional emails such as notifications, password reset and others, we recommend using an SMTP service.

SMTP Service advantages:

  • Send millions of emails.
  • Faster email delivery.
  • Higher deliverability rate.
  • IP reputation.
  • Domain reputation.
  • Reduce the chance of being blocked by email providers.

Some reasons why Email providers may block your mail:

  • IP reputation.
  • Spammy messages.
  • Domain reputation.
  • Incorrect SPF or missing DKIM.
  • You have been marked as spam by recipient or by anti-spam organizations.

We recommend using our SMTP Services. We offer free and paid SMTP service. More info on our SMTP service is found here.

Use Cases:
  • Transactional emails such as welcome messages, email verification, password reset, purchase confirmation, invoices and other emails that are sent by your site.
  • Your own Newsletter system.
Advantages of using SMTP services:
  1. High delivery rate.
  2. Fast email delivery.
  3. Higher rate limiting.
  4. Reduce server load.
  5. Prevent your server IP from being blacklisted.
  6. Prevent your server from being abused by spammers.
  7. Prevent your email from being blacklisted.
  8. Predictable Pricing.

Adding the SMTP Service

  1. When on your dashboard navigate to Manage Mail > SMTP Accounts > Add SMTP Service
  2. Add your sending domains by navigating to Manage Mail > SMTP Accounts > Sending Domains .
  3. Add your DNS. Navigate to Manage Mail > SMTP Accounts and add the DNS records.
  4. Navigate to Manage Mail > SMTP Accounts >Manage SMTP Users and add your SMTP users.

If using SMTP in your website SMTP settings for transactional mail, we recommend having a second SMTP user such as noreply@ yoursite.com which would need to match the FROM email of your website. There is no need to create an email account for the [email protected] though.

SocialEngine Trial Setup and Terms

BryZar offers free hosting for 14 days for SocialEngine trial clients per the terms and details below. Sign up for your SocialEngine PHP free 14 day trial at BryZar.

Terms:

  1. Trial accounts will not have server or database access.
  2. Trial websites cannot install third party plugins or themes. Once converted to a paid hosting account and SocialEngine license, themes and plugins can be installed.
  3. Only one trial per client is allowed.
  4. Trials are for testing the script and are not meant for performance and customization. Performance may vary depending on the distance between the server and user.
  5. BryZar hosting terms and privacy conditions apply to these trial accounts.
  6. If the 14 day trial expires with SocialEngine without purchase of a license, the website will be deleted.
  7. Trial websites can be converted to paid hosting with BryZar without loss of data if a SocialEngine license is purchased within the trial period. Upon conversion to paid hosting, server and database access will be sent via email. See details below for upgrading to a paid server.
  8. The trial server requires you to have a domain for the trial site.
  9. By creating a trial, you agree and acknowledge that your name, email and domain name will be shared with SocialEngine.
  10. By creating a trial, you agree and acknowledge that should you purchase a paid license and choose to host with us your license will be validated in order to unlock the trial to fully licensed site. This validation is automatically performed when you enter your paid license ID and is checked via API with SocialEngine. During the check, your name, domain and email will be validated against the information at SocialEngine. If the API with SocialEngine is down or unable to be used, we will require you to provide proof of license purchase.
  11. Domain verification is required to prevent abuse of the free service.
  12. Within the trial period your domain/subdomain used for the trial site should always point to the server IP, or have the value of the server IP. We have the right to cancel the server or site if the domain/subdomain has been redirected to another service.
  13. The domain/subdomain should not use proxy to redirect to the server IP. If you are using Cloudflare you should disable the “cloud” icon.
  14. The domain cannot be a free domain. (Example: .tk unless you live in Tokelau). Contact our support if you live in a location that has free TLD.

Trial Setup:

Please follow these steps to set up your SocialEngine trial and free 14 day hosting account. Please note that instructions were sent to your email. If you didn’t see them, please check your spam folder and whitelist bryzar.com in order to receive important hosting details.

  1. Create an account at BryZar .
  2. Create a server in your account. Select “SocialEngine Hosting” when creating the trial server.
  3. After creating the server you will need to verify your domain under “TOOLS”.
  4. Once the domain has been verified, BryZar will then create the trial server and website then the login details will be sent to your email address.
  5. You’ll need to change your DNS record to point your domain to the server IP address. Once the DNS has propagated you can then see your site.

Note: If you want to use a subdomain for your trial site please submit a support ticket and we can change it to your preferred subdomain.

Upgrading your server and SocialEngine License

  1. Purchase a SocialEngine License from socialengine.com
  2. Create a new server from the client dashboard and choose your plan.
  3. Submit a support ticket for site migration and include your SocialEngine license in the ticket.

Important:

You need to purchase a SocialEngine license and upgrade your server before the trial expires. Once the trial expires the server will be deleted including all data and your trial site.

Sync Email to Outlook, Apple Mail or Others

After you’ve set up your Email account, you may want to connect your email program such as Apple mail, Outlook or others to it in order to download your emails.

First, you’ll need the details that were emailed you when you made your email account that you want to connect to. If you don’t have those, log into your mail server and in the Mail tab, find the domain you set up and click List Accounts. Find the user you want to use and edit it. The details will be found there on the right of the screen.

Apple Mail:

  • Open your apple mail app.
  • Click Mail > Add Account.
  • Choose “Other Mail Account” and click Continue.
  • Fill in the details for the name, email, password and click “Sign in”.
  • Fill in the details from the email you got for this user account. Choose the Account Type “IMAP” if you want to delete mails from the server when you delete them locally or vice verse as this will sync the email. If you want to save mails on the server when deleted locally (or vice verse), choose Pop type. Click “Sign In”.
  • IMAP incoming and outgoing mail server details are the IMAP hostname and SMTP Hostname respectively. 
  • If you’ve entered the info correctly, you’ll be prompted to accept the certificate. You should do this as it’s your own server so it’s safe. You’ll then select the apps you allow to use that certificate and click “done”. Test the email and it should be working fine.
  • For POP, the settings are the same as IMAP for the incoming (IMAP hostname) and outgoing (SMTP hostname)

Windows 10 Mail (Outlook):

  • Open outlook and choose Add Account.
  • Choose “Advanced Setup” and choose “Internet Mail.”
  • Fill in the email address,  user name and password.
  • Account Name will be what you want to use to remember what account this is.
  • Incoming Mail server is the IMAP hostname.
  • You can choose IMAP or Pop3 as the account type.
  • Outgoing Mail server is the SMTP hostname.
  • Once you save it, test the mail sending and receiving.

Using SMTP with Outlook for Outgoing Mail

  1. For the account that you want to use SMTP for outgoing mail, click to edit the account and select “Change Mailbox Sync Settings.”
  2. At the bottom of the popup, choose “Advanced Mail Settings.”
  3. Make sure to uncheck “Use same username and password for sending mail” under the Outgoing Mailserver setting.
  4. Enter your SMTP username and password in the input boxes.
  5. Select “Requires Authentication: YES.”
  6. Most if not all ISPs usually block port 25 for SMTP so it will be better to change the SMTP port.
    1. Go to “Advanced” tab still under “More Settings” window.
    2. Outgoing Server (SMTP): 587 or 465
    3. Encrypted Connection: TLS

TIP: To find your BryZar SMTP settings
In your BryZar client dash > manage mail > smtp accounts
You’ll see details like this:
SMTP Server/Hostname: relay101nyc.networkstead.com
SMTP Port: 587
SMTP Security: SSL / TLS
Authentication: YES

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